Center for Relational Care

Austin 512.492.6200

Atlanta 678.653.3272

Response to COVID-19

Updated 5/11/2020

Dear CRC Clients,

 

Obviously, our community has been through a lot over the past couple of months, and all of us are looking forward to being together in person and resuming our normal habits and routines when it is safe to do so. 

In addition to continuing our on-line tele-health services, CRC plans to gradually re-open our physical space for in-person counseling, beginning Monday, May 18.

Our re-opening will mean changes to our policies and procedures designed to provide the safest possible environment for you and your loved ones.  Specifically:

  • Our office will communicate with you beforehand to ask health screening questions. (If we aren’t able to reach you, we will ask you these questions when you come to the office.

  • If you can, please take your temperature at home on the day of your appointment.

    • If you need to cancel at that point, there will be no cancellation fee.

  • We will have hand sanitizer in the reception area and other places in the office for you to use as needed.

  • Our waiting rooms will no longer offer magazines or beverages.

  • Appointment times will be managed to foster social distancing between clients. 

  • We will do our best to allow greater time between clients to reduce waiting times for you, as well as to reduce the number of clients in the reception area at any one time. 

  • We will ask you to call our office when you have arrived and parked, and we may ask you to wait in your vehicle until we are ready to seat you in a waiting area or until your counselor is ready to meet you.

    • If you prefer, you may choose to wait in your car until your counselor is ready for you. 

  • Companions of clients may need to wait in their vehicles or outside of our offices in order to limit the number of people entering and exiting the building and offices. (Our administrative team will let you know.)

  •  After your session is completed, we ask that you not return to the front desk receptionist. Rather, if you need to schedule another appointment, either do so with your counselor after your session or call the office to schedule. 

  • Our counseling and administrative staff will be following these same health guidelines, including:

    • 6+ feet social-distancing

    • Entry and pass-through doors open for "touchless" in-office experience

    • Regular sanitization of all spaces

    • CRC Staff with even mild symptoms of any illness (especially mild fever) being required to stay home or go home


Additionally, we want to let you know:

  • For various reasons and with CRC's full support, some of CRC's counselors will not be resuming in-person counseling beginning May 18. 

  • Tele-health services will continue to be available to you, knowing that some of you prefer that for the time being as well. 

  • Our administrative team will know who is available for either in-person and/or tele-health services.

 

We look forward to serving you and are happy to answer any questions you may have.

 

 

 

Jim Walter

 Executive Director, CRC

Do you feel far from God? Do your interpersonal relationships lack true intimacy? Is something in your life just not right? CRC provides counseling for individuals, couples, and families.

Would you like to move a bit faster than the typical counseling process allows?
Can CRC serve you even if you live out of town?

Find out more about the Accelerated Relational Care (ARC) Process

 Relational Care Intensive retreats are three- and four-day therapeutic experiences that offer structured, focused opportunities for personal growth and relational enrichment. 

CRC trains and equips professional and pastoral counselors and caregivers in the message and methods of Intimacy Therapy.

Administrative Office

11615 Angus Rd, Suite 218

Austin, TX 78759

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Texas - Austin Area

(phone) 512.492.6200
(fax) 512.492.6201

(email) info@relationalcare.org

North Austin

11615 Angus Rd, Suite 218

Austin, TX 78759

South Austin

2312 Western Trails Blvd, Suite B204 

Austin, TX 78745

Georgia - Atlanta Area

(phone) 678.653.3272

(email) info.atlanta@relationalcare.org

 

Woodstock

970 Woodstock Pkwy, Suite 210

Woodstock, GA 30188

 

Decatur

735 Sycamore Dr
Decatur, GA 30030

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